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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judith Forster

October 31, 2026

5  out of  5
rating by Judith Forster
"Mary has always been professional and warm during all of our dealings. She is an asset to the Zender State Farm Agency."
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Jas Fred

October 29, 2026

5  out of  5
rating by Jas Fred
"Mary is very helpful in getting the proper information into claims for me. Always a great attitude and goes out of her way to help!"
We responded:
"Hi Jas Fred, thanks for sharing your experience! Mary will be thrilled to hear about your appreciation for her helpfulness and positive attitude. We're grateful for your trust in our agency and are here whenever you need assistance."
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Brady Schmidt

October 26, 2026

5  out of  5
rating by Brady Schmidt
"Working with quintan mack is always good and stress free much appreciated"
We responded:
"We are so glad that you made the switch to our agency!! Thank you for the review, Brady!"
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cory smith

October 23, 2026

5  out of  5
rating by cory smith
"The Zender team at State Farm is awesome to work with! They care and show up for their clients when needed."
We responded:
"Thank you, Cory! It's wonderful to know that you think our team is fantastic to collaborate with. We are dedicated to supporting our clients whenever they require assistance."
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Steve Lawrence

October 21, 2026

5  out of  5
rating by Steve Lawrence
"I have been working with Jay Zender State Farm for my home and auto for a number of years. I also rely on Quentin Mack to help my clients who are buying homes to line them up with a great policy for their home and auto. They are always available and ready for a call and have some of the best customer service and follow up in the industry. I would highly recommend checking with them for all your insurance needs."
We responded:
"Hello Steve, you're the best! We appreciate your ongoing confidence in us for your home and auto insurance. It's wonderful to know that Quentin Mack has been a dependable resource for your clients too. We genuinely value your endorsement and are always available to help with any insurance requirements."
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Mary Natwick

October 20, 2026

5  out of  5
rating by Mary Natwick
"Quentin was extremely helpful! Thank you!!"
We responded:
"We’re glad we could be there, Mary! It’s great to know that Quentin was able to help you effectively. If you have any further insurance requirements, please feel free to contact us."
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Dean Owens

October 19, 2026

5  out of  5
rating by Dean Owens
"Mary at the front desk is most pleasant and efficient at solving any and all of my insurance questions. Thanks again Mary."
We responded:
"Hi Dean, thank you for highlighting Mary's efforts! We're thrilled to hear she efficiently addressed your insurance questions. We appreciate your trust in our agency."
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Michael Soderlund

October 14, 2026

5  out of  5
rating by Michael Soderlund
"I have been working with Quentin Mack and he has been very helpful and quick to respond with any questions or concerns I have had."
We responded:
"Quentin Mack is indeed a valuable part of our team, and we're glad to hear he's been helpful and responsive to your needs. If you have any more questions or concerns, feel free to reach out anytime. Thanks for sharing your experience, Michael!"
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Nancy Fenrick

October 13, 2026

1  out of  5
rating by Nancy Fenrick
"I had a very bad experience with them from the time that State Farm arbitrarily transferred me there after the death of the agent I had been with for over 40 years in Mankato. It took 2 attempts and being called "rude" for my transfer request back to my original agency to be successful. During my 3 or 4 visits there I was made to feel foolish because I couldn't remember who I had talked with the previous time. I always know my contact now that I am back with my previous agency."
We responded:
"I'm sorry to hear that your experience did not meet your expectations. My team and I work very hard to create a welcoming, professional, and customer-focused environment for everyone we serve. We take great pride in the relationships we build with our customers, and the experience you've described is not reflective of the high standards we strive to uphold every day. We appreciate your feedback and will continue working to provide the best possible service to our community.

Wishing you all the best,
Jay

"
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Rosie Goggin

October 9, 2026

5  out of  5
rating by Rosie Goggin
"I’d learn so much at this appointment. I always let my husband take care of this, but now I wanna know what I have and how my insurance will protect me. Mary was very patient with me, and Took the time to explain everything that I have and gave me some options to increase my insurance without A huge increase to my payments. I will be gathering up all my information and sitting down with him again in a very near future to get my insurance locked in and perhaps even a change in my financial needs"
We responded:
"Rosie, it's fantastic to hear that Mary was able to guide you through your insurance options and help you understand your coverage. We're here whenever you're ready to sit down again and discuss your insurance and financial needs.

"
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Gary Steele

October 9, 2026

5  out of  5
rating by Gary Steele
"Hannah Pedersen did a great job at helping me with my insurance needs."
We responded:
"Hi Gary, thanks for highlighting Hannah's great work in assisting with your insurance needs. We're grateful for your feedback and for choosing our agency. If you ever have more questions or need further assistance, feel free to reach out."
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Zack Schreiner

October 5, 2026

5  out of  5
rating by Zack Schreiner
"Quentin went above and beyond… meeting after hours getting me setup and answering any questions I had. Highly recommend!"
We responded:
"Quentin will be thrilled to hear that his dedication made a difference for you. We appreciate your recommendation and are here whenever you need assistance with your insurance. Zack, thanks for sharing your experience! "
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Eric Geisthardt

October 5, 2026

5  out of  5
rating by Eric Geisthardt
"Quentin Mack is a customer service guru! He is always willing to go the extra mile to make sure everything gets handled."
We responded:
"Hi Eric, thanks for highlighting Quentin's dedication! We're so glad to hear he made a positive impact on your experience with our agency. If you ever need assistance, feel free to reach out. "
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Ryan

October 5, 2026

5  out of  5
rating by Ryan
"Quentin has been our insurance agent for the last 5 years and he’s always done a phenomenal job. Never tried to oversell us on coverage we didn’t need, and on a few occasions he’s made suggestions that have saved us quite a bit of money. He’s as honest as they come. Zero hesitations or regrets about buying insurance through Quentin at Jay Zender State Farm."
We responded:
"Thanks for sharing your experience, Ryan! Quentin truly values honesty and helping clients like you find the best coverage without unnecessary extras. We're grateful for your trust over the past 5 years and look forward to continuing to serve your insurance needs."
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Benjamin Miller

August 25, 2026

5  out of  5
rating by Benjamin Miller
"Wife had a crack in her windshield, one message to Quentin Mack and we had a replacement within the week, would utilize him again, timely and prompt"
We responded:
"Benjamin, we’re always happy to hear when our team can make things easier during an unexpected situation. Quentin Mack was glad to help your wife get her windshield replacement taken care of promptly. Thanks for sharing your experience with us, and please know we’re here whenever you need a hand with your insurance!"
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Tracy Grieves

August 11, 2026

5  out of  5
rating by Tracy Grieves
"Quentin was responsive and thorough. A breeze to work with."
We responded:
"Just what we like to hear, Tracy! It's great to know that Quentin made the process smooth and thorough for you. If you ever have more insurance needs or questions, feel free to reach out to our team."
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Erik Huber

June 5, 2026

4  out of  5
rating by Erik Huber
"The local office did their best despite the bungling & interference from the corporate office, who made it very difficult to trust them (corporate) in the future."
We responded:
"Erik, thank you for recognizing the efforts of our local team. We're proud of our commitment to customer service. Sorry for the pain-points that arose, please let us know how we can help in the future. We appreciate your feedback and the opportunity to serve you.

— Jay"
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Barbara Stransky

June 2, 2026

5  out of  5
rating by Barbara Stransky
"April in St. Peter had a terrible hailstorm and many roofs were destroyed. State Farm answered my claim immediately and worked closely and promptly with the roofing company I chose. They sent out information throughout the process so I knew exactly what was going to happen and how they would cover it. The process of putting in the claim to having a finished roof was finished in only a matter of weeks and staff couldn't have been more helpful and friendly. I really felt like I was working with a team. While speaking with neighbors who had claims with various other insurance companies, no one had the service and satisfaction that State Farm provided me. I glad I chose the right team!"
We responded:
"Thank you, Barbara, for sharing your experience with us. It's great to hear that our team was able to assist you promptly and keep you informed throughout the process after the hailstorm in St. Peter. We're glad to have been the right choice for you and appreciate your trust in us."
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Gwen Mack

April 9, 2026

5  out of  5
rating by Gwen Mack
"State Farm gave me great customer service and with a fast response. My elderly mother blew a tire! I was in a panic, needing to get to work so no time was wasted. Alie who answered my call, quickly advised what I needed from K & R Towing for reimbursement and Quentin, assisting with addl' details. We got things taken care of and I was on my way to work in no time at all. Thank you for the great customer service during this stressful morning."
We responded:
"Thank you, Gwen, for sharing your experience! I'm glad Alie and Quentin could assist you promptly during such a stressful situation. Your feedback is much appreciated."
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Jesse Hill

April 1, 2026

5  out of  5
rating by Jesse Hill
"Great people to work with."
We responded:
"Thank you, Jesse, for your kind words. We're glad to hear you enjoyed working with our team. Your feedback means a lot to us. "
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Michelle Paulson

December 11, 2025

5  out of  5
rating by Michelle Paulson
"Alie Hermanson is absolutely amazing at what she does and goes above and beyond expectations each time we have questions or concerns! Highly recommend!"
We responded:
"Thank you, Michelle, for your kind words about Alie Hermanson. We're glad to hear she consistently exceeds your expectations and addresses your questions and concerns. Your recommendation means a lot to us. "
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Dillon Jacobson

December 10, 2025

5  out of  5
rating by Dillon Jacobson
"I have worked with a handful of insurance institutions. This office by far has been honest and fair, transparent with me and always willing to give advice and solutions. Would highly recommend this office."
We responded:
"Thank you, Dillon, for your kind words and recommendation. It's great to hear that our honesty and transparency have made a positive impact on your experience. We're always here to offer advice and solutions whenever you need them. "
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Jennifer Brunick

September 11, 2025

5  out of  5
rating by Jennifer Brunick
"We have had them for years (house and multiple cars) and they are amazing. It was important for us to choose a local company, and have a real I could talk to over the phone or in person who knows us. I could not recommend them higher."
We responded:
"Thank you, Jennifer, for your kind words and for being a loyal customer over the years. It's great to hear that our local presence and personalized service have made a difference for you. We're here whenever you need us."
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Jilliann Klooster

September 2, 2025

5  out of  5
rating by Jilliann Klooster
"I can't say enough good things about Tommy Bigaouette and the Jay Zender State Farm Insurance Agency. From the beginning, they made the process of getting insurance stress-free and straightforward. They took time to explain our options, answered every question with patience and made sure we had the right coverage for our needs (without trying to oversell anything we didn't need). What really stood out was their responsiveness-by phone, email and text. They're professional, personable and genuinely care about helping. It feels great to know we have someone we can trust looking out for us. If you're looking for an agent who goes above and beyond, I highly recommend Tom Bigaouette and Jay Zender."
We responded:
"Thank you, Jilliann, for your kind words about Tommy and our team. We're glad to hear that the process was smooth and that you felt well-informed about your options. It's great to know that our responsiveness and dedication made a positive impact on your experience."
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Bob Witty

August 20, 2025

5  out of  5
rating by Bob Witty
"Always appreciate working with Jay and his team. Recently set us up with Elite Auto Glass, who provided us professional, immediate and great service for my windshield repair."
We responded:
"Thank you, Bob, for your kind words and for trusting us with your insurance needs. We're glad to hear that Elite Auto Glass took good care of your windshield repair. If you need anything else, feel free to reach out."